Tour and Travel Industry
Today, travel industry is involved in the race of rising competition and has to adopt new technologies in order to fight with the upcoming challenges. Our custom travel software offers complete solutions for their problems of tour and travel industry. The software manages the overall processes of the travel industry including CRM, billing system, booking and cancellation of the tickets. To deliver effective and secure solutions to the customers, the software is developed by following proper software development processes and tested by the experts before implementation.
Importance of Custom Software Development In Travel Industry Travel industry
Our custom software development is specially designed for travel related services. The design of the software for travel agencies is easy to understand including detailed user cases, user interface prototypes, test plans, complete database models and wireframes. It helps to improve operational efficiency, money and time of the customers and the travel industry operators. The main aim of the software is to satisfy the needs of the travel companies.
1. A great Help for Travel Agents
It maintains the information of all the customers including PNR, pre-sales, post-sales and travel itinerary and this helps for the travel agents to know the needs of the customers on time
- It helps the staff members to perform multiple agents’ logins as this helps to operate the system in a coordinated manner by joining knowledge, experience and force of the team.
It provides information including present bookings, future bookings, loyalty points, travel information, service history and customer preferences in order to run a business smoothly.
2. Helps to Analyze
It allows you to integrate with IT environment by downloading the record of electronic fax contacts, e-mail and exchange data with the other tour operator systems.
It helps to analyze the data by providing information to the sales and controlling departments with appropriate statistics and reports of the customers and booking data.
3. Help for Travel Agencies
It helps to synchronize emails, chat etc. and provide guidance related to troubleshooting issues. It helps to maintain a customer relationship management system by interacting with clients, edit or save the customer related events and manage all the activities of the customers. It allows the travel agents to manage and access the booking information at real time while sitting at any place and at any time.
Thus, custom software development plays an important role in travel industry by accurately scheduling bookings and orders of their travel.